![]() ![]() ![]() Click "accept the risk and continue" when the warning pops up (don't worry, we won't do anything dangerous).Edit your Firefox configurations: type "about:config" in your URL bar and press enter.Genius Audio Device Settings: To enable selecting an audio device in Firefox, follow these steps:.Untick the Use the Microphone default setting and click "Allow".Untick the Send Notifications default setting and click "Allow".Untick the Open Pop-up Windows default setting and click "Allow".Untick the Autoplay default setting and click " Allow Audio and Video".Select the "Permissions" tab located on the top of the settings screen.Click the "More Information" located at the bottom of the window.Then click the " Connection Secure" extension.Next, select the lock icon in the URL address bar.To update your Genius Fixfox sound settings first Log into your Genius account using the Firefox Browser. ![]() To ensure Firefox does not block the audio for your Genius webphone please configure your sound settings for Genius using the below steps: This can be done by selecting the lock icon in the URL address bar and then select Allow next to Notifications. Next, scroll down to your Sound setting and select the drop-down and adjust the setting to Allow Genius Tip: To enable Genius to call notifications, make sure you’ve allowed them in your Chrome browser.Then click the Site settings located at the bottom of the drop-down.Make sure the Microphone is set to allow.Select the lock icon in the URL address bar.To update your Genius Google Chrome sound settings first Log into your Genius account. To ensure Chrome does not block the audio for your Genius webphone please configure your sound settings for Genius using the below steps: Next, it's important to upgrade your Google Chrome sound settings to avoid missed calls. ATTENTION! Before you start, ensure you are using the Google Chrome web browser that supports WebRTC (Web Real-Time Communication), a browser-based communication protocol to make calls. ![]()
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